Drivers will receive their transponders in coming days
Jan. 20, 2017 – RiverLink local transponders are back in stock at customer service centers in Louisville and Jeffersonville. The transponders are available to drivers opening prepaid RiverLink accounts. Orders are being fulfilled, and drivers who opened accounts online or by phone in late December and January will receive their transponders in the mail in the coming days. Transponders are mailed free of charge.
Drivers that have requested RiverLink local transponders should expect to receive them by mid-February. RiverLink E-ZPass transponders have remained in stock.
Customer service centers are located at 400 E. Main St. in Louisville and 103 Quartermaster Ct. in Jeffersonville. The centers are open 7 a.m. – 7 p.m. Monday – Friday. They are also open 8 a.m. – 2 p.m. Saturday.
Drivers with Prepaid Accounts are Paying Lowest Rates
Drivers with RiverLink accounts waiting for transponders to arrive are paying the lowest rates, including the frequent-user discount. License plates are being scanned, matched to prepaid accounts and the transponder rate applied until transponders are delivered.
Drivers have requested more than 195,000 RiverLink transponders to date, including more than 160,000 RiverLink local transponders and nearly 36,000 RiverLink E-ZPass transponders. More than 87,000 families and nearly 3,000 businesses have opened RiverLink accounts.
It’s important for drivers to properly mount their transponders as soon as they arrive. A transponder is placed on the inside of the windshield, as high and as central as possible. It may be placed on the driver side or passenger side of the rearview mirror.
Transponders should be mounted three inches away from any metal, tint, antenna or defroster.
Drivers should avoid extreme temperatures when mounting their transponders. During cold weather, drivers can warm their car for a few minutes before mounting a transponder.
RiverLink is the new tolling system making the Louisville – Southern Indiana Ohio River Bridges Project possible. RiverLink is all-electronic tolling, with no toll booths, no coin machines, no lines and no stopping. Toll rates range from $2-$12.
The new I-65 Abraham Lincoln Bridge, the improved I-65 Kennedy Bridge and the new SR-265 Lewis and Clark Bridge are tolled. The Sherman Minton Bridge and the Clark Memorial Bridge are not tolled in connection with the project. Find more information at www.RiverLink.com.
Find more details on the Ohio River Bridges Project at www.kyinbridges.com.
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